Privacy Policy

Your personal information matters to us. This policy explains how BoxNetAppCore collects, uses, and protects your data when you use our financial modeling educational platform.

Last Updated: January 15, 2025 | Effective Date: January 15, 2025

Information We Collect

When you interact with our financial modeling courses and resources, we collect several types of information to provide you with personalized educational experiences and maintain our services effectively.

Account Information

Name, email address, phone number, and educational background when you register for courses or download resources.

Learning Progress

Course completion rates, quiz scores, time spent on modules, and areas where you request additional support.

Communication Data

Messages sent through our contact forms, support requests, and feedback about course materials.

Technical Information

IP address, browser type, device information, and usage patterns to improve platform performance.

We also collect information automatically through cookies and similar technologies when you browse our website. This helps us understand which resources are most helpful and where students typically need extra guidance.

How We Use Your Information

Your information helps us create better educational experiences and provide the support you need throughout your financial modeling journey.

Educational Services: We use your data to deliver course content, track your progress, provide personalized recommendations, and offer technical support when you encounter difficulties with our platform.

Communication: We send course updates, new resource notifications, and educational tips that align with your learning goals. You can control these communications through your account settings.

Platform Improvement: Analytics help us identify which teaching methods work best, where students struggle most, and what additional resources might be valuable.

Legal Compliance: We process data as required by Argentine privacy laws and educational regulations, maintaining records as necessary for legitimate business purposes.

Data Sharing and Third Parties

We believe in keeping your information secure and only share it when necessary to provide our educational services or meet legal requirements.

Service Providers: We work with trusted companies that help us deliver our courses, process payments, send emails, and maintain our platform. These partners are contractually required to protect your information and can only use it for specified purposes.

Educational Partners: When relevant to your learning experience, we may share progress information with certified instructors or industry professionals who contribute to our course development.

Legal Requirements: We may disclose information when required by Argentine law, court orders, or to protect the rights and safety of our students and platform.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with continued protection under this privacy policy.

We never sell your personal information to third parties or use it for purposes unrelated to your educational experience with BoxNetAppCore.

Your Rights and Choices

Under Argentine privacy laws and our commitment to transparency, you have several important rights regarding your personal information:

Access Your Data: Request a copy of all personal information we have about you, including learning progress and communication history.
Update Information: Correct or update any inaccurate personal details through your account settings or by contacting our support team.
Delete Your Account: Request complete removal of your personal information, though some data may be retained for legal compliance purposes.
Restrict Processing: Limit how we use your information for marketing communications while maintaining essential educational services.
Data Portability: Receive your learning progress and course data in a format that allows transfer to other educational platforms.
Withdraw Consent: Opt out of marketing communications or data processing activities that require your explicit consent.

To exercise any of these rights, contact us using the information provided below. We typically respond to requests within 10 business days and may need to verify your identity to protect your information.

Data Security Measures

Protecting your educational and personal information is a top priority. We implement multiple layers of security to safeguard your data throughout your learning experience.

SSL Encryption
Secure Cloud Storage
Access Controls
Regular Security Audits

Technical Safeguards: All data transmission uses industry-standard encryption protocols. Our servers employ firewalls, intrusion detection systems, and regular security updates to prevent unauthorized access.

Administrative Controls: Only authorized team members can access student information, and all access is logged and monitored. Staff receive regular training on data protection practices.

Physical Security: Our data centers feature restricted access, environmental controls, and 24/7 monitoring to protect the hardware that stores your information.

While we maintain strong security measures, remember that no system is completely foolproof. We encourage you to use strong passwords and keep your account credentials private.

Data Retention Periods

We retain your information only as long as necessary to provide educational services, meet legal requirements, and support your learning goals.

Active Course Enrollment

All learning progress, communications, and account information maintained while you're actively using our platform and accessing course materials.

Account Closure + 2 Years

Course completion certificates, final grades, and basic contact information retained to verify credentials and provide future reference letters.

Payment Records + 7 Years

Financial transaction data kept for tax compliance and accounting purposes as required by Argentine business regulations.

Marketing Communications

Removed immediately upon unsubscribe request or when email addresses become inactive for more than 3 years.

You can request earlier deletion of your information at any time, subject to our legal obligations and legitimate business interests in maintaining educational records.

International Data Transfers

While BoxNetAppCore operates primarily in Argentina, some of our service providers and cloud infrastructure may be located in other countries, including the United States and European Union.

When we transfer your information internationally, we ensure appropriate safeguards are in place through:

Contractual Protections: All service providers must agree to maintain Argentine-equivalent privacy standards and data protection practices through detailed data processing agreements.

Security Standards: International transfers only occur to countries with adequate privacy laws or companies that have implemented appropriate technical and organizational measures.

Limited Purpose: Cross-border data sharing is restricted to specific business purposes like cloud storage, email delivery, and payment processing essential for your educational experience.

You have the right to request information about specific countries where your data may be processed and the safeguards we've implemented for those transfers.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze how students interact with our content.

Essential Cookies: Required for basic platform functionality, including login sessions, course progress tracking, and security features. These cannot be disabled while using our services.

Performance Cookies: Help us understand which resources are most valuable and where students typically need additional support by collecting anonymous usage statistics.

Preference Cookies: Remember your settings, language choices, and customization options to personalize your experience across visits.

Marketing Cookies: Used to deliver relevant educational content recommendations and measure the effectiveness of our outreach efforts. You can opt out of these through your browser settings.

Most web browsers allow you to control cookie settings through their preferences. However, disabling certain cookies may limit some platform features and affect your learning experience.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When significant changes occur, we'll notify you through multiple channels to ensure you stay informed.

Notification Methods: We'll send email updates to your registered address, display prominent notices on our platform, and update the "Last Modified" date at the top of this policy.

Review Period: For substantial changes that affect how we collect or use your information, we'll provide at least 30 days' notice before the changes take effect.

Continued Use: By continuing to use our educational services after policy updates, you acknowledge acceptance of the revised terms. If you disagree with changes, you can contact us to discuss your options or close your account.

We encourage you to review this policy periodically, especially before enrolling in new courses or providing additional personal information.

Contact Us About Privacy

Privacy Questions or Concerns?

Our team is here to help with any questions about how we handle your personal information or if you'd like to exercise your privacy rights.

[email protected] +54 351 349 7094 Carmen de Patagones 960, Morón, Provincia de Buenos Aires, Argentina

When contacting us about privacy matters, please include your full name, the email address associated with your account, and specific details about your request or concern. This helps us respond more quickly and accurately.

Response Timeline: We aim to acknowledge privacy-related inquiries within 2 business days and provide complete responses within 10 business days. Complex requests may require additional time, and we'll keep you informed throughout the process.

If you're not satisfied with our response to your privacy concerns, you have the right to file a complaint with the Argentine data protection authority (Agencia de Acceso a la Información Pública) or seek legal counsel.